Privacy Policy

At Fan Shack Exports - fanshackexports.com, we are committed to protecting your privacy. We use the information we collect about you to process orders and to provide a more personalized shopping experience. Please read on for more details about our privacy policy.

What information do we collect? How do we use it?

When you request a quote, we need to know your name, e-mail address and mailing address (your zip code is needed to calculate shipping charges). This allows us to process and fulfill your order and to notify you of your order status. We do not require that payment information be submitted online. Payment information is collected once your order is finalized. Additionally, when you enter a contest or other promotional feature, we may ask for your name, address, and e-mail address so we can administer the contest and notify winners. We may also use the information we collect to occasionally notify you about important functionality changes to the Web site, new fanshackexports.com services, and special offers we think you'll find valuable. You will only receive this information if you opt to subscribe to our email newsletter. If you would rather not receive this information, visit any page on our site to unsubscribe (there is a form near the bottom of every page that allows you to manage your subscription).

How does fanshackexports.com protect customer information?

When you place orders or access your account information, we do not accept credit card information online. Instead, we will contact you via telephone to confirm your order information and to obtain payment information. Furthermore, all of the customer data we collect online is protected against unauthorized access.

What about "cookies"?

"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. Our cookies do not contain any personally identifying information, but they do enable us to store your information between visits and when moving from page to page within our site. Specifically, your Quote Cart identification number is stored in a cookie by your browser on your computer. Most web browsers automatically accept cookies, but you can usually change your browser to prevent that. Without the ability to use cookies, you can still use most of the features on our site; however, the Quote Cart feature that allows you to create a customized quote request will not work.

Will fanshackexports.com disclose the information it collects to outside parties?

fanshackexports.com does not and will not sell, trade, or rent your personal information to others.

In Summary

We are committed to protecting your privacy. We use the information we collect on the site to make shopping at fanshackexports.com possible and to enhance your overall shopping experience. We do not sell, trade, or rent your personal information to others.

Your Consent

By using our Web site, you consent to the collection and use of this information by fanshackexports.com. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

Privacy Feedback

fanshackexports.com welcomes your questions and comments about privacy. Please send e-mail to privacy at fanshackexports dot com.